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technical support

Dimensional Insight offers the highest performance and the easiest set up and maintenance of any business intelligence tool currently sold. When questions and issues do arise, our knowledgeable and experienced Technical Support staff is ready to assist you. Phone support is available both domestically and worldwide during the hours of 7:00 AM to 5:00 PM CST at (920) 436-8299 or via e-mail: support@dimins.com.

Dimensional Insight provides updates, fixes, and enhancements as new features become available under the annual support and maintenance agreement available to our customers.

Point releases occur approximately every four months with full version releases every twelve months. The Diver Solution protects customer investments in their existing hardware environment by ensuring compatibility with most major platforms and operating systems.

Contact Technical Support with your questions at 1-920-436-8299 or support@dimins.com.