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Technical SupportDimensional Insight is rated superior in application methodology, data access and reporting capabilities. As stated by META Group, “it provides the highest performance and the simplest set up and maintenance of available multi-dimensional tools.” Dimensional Insight offers maintenance and upgrades to its customers and operates a highly qualified Technical Support department. Technical Support is available domestically as well as worldwide and can be performed on-site, by phone, or via the Web. Point releases occur approximately every four months with full version releases approximately every twelve months. Dimensional Insight provides updates, fixes, and enhancements under the annual support and maintenance agreement available to its customers. A technical support phone line is available during the business hours of 7:00 AM to 5:00 PM CST by dialing (920) 436-8299 or via e-mail: support@dimins.com. DI technology protects your investment in your existing system by being compatible with most major platforms and operating systems. Dimensional Insight was also the first vendor to provide a Web-based solution, as well as first to support Java. Please contact technical support with any questions about the software. Dimensional Insight |