Easy-to-Use, Integrated, Business Intelligence Solutions

Solution: Healthcare

In fewer than ten minutes, a product specialist will show you how DI's technology can help you increase patient satisfaction, reduce operating costs, and increase revenues.
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Learn About the User Interface

Accompanying White Paper: Lee Memorial Health Systems: Increasing Patient Satisfaction & Growing Margins through Business Intelligence

Healthcare Profiles:

BayCare Health System
JohnsHopkinsHealthCare
Lee Memorial Health Systems
Partners HealthCare
River Valley Health
Sarasota Memorial Hospital

SSM Healthcare

"This technology is very user friendly. It's easy for people, once they've had a little training, to move through the data on their own. Users see results right away and gain greater insight into the data."
-Cindy Brittingham, Dir. Decision Support Services, Johns Hopkins HealthCare

"We can look at satisfaction rates of patients who had bypass surgery, for example, and link survey data back to clinical data. We have information about who their primary payor was because satisfaction rates of people by different HMOs is important, especially when negotiating contracts."
-Rhonda Warren, Lead Customer Research Consultant, SSM Health Care

Quality Improvement

Dimensional Insight's Diver Solution has successfully helped to increase the quality of patient care and patient satisfaction. Our ability to integrate and merge virtually any data for reporting and analysis enabled one hospital to get updated care indicators daily, with the power to dive to greater levels of detail, immediately understanding cause and effect. Prior to using Diver, they had depended on a labor-intensive process that could only update the metrics once every quarter.

Imagine the impact on your patient care - the power to spot and fix negative trends in surgical infections, re-admission rates, or pressure ulcers as they emerge - not simply detect them after the fact.

The Diver Solution™ provides quality analysis in many areas, including:

Admission standards reporting
Diagnosis accuracy
Re-admission rates
Patient satisfaction survey results
Local and national standards comparisons

The diagram below shows three major DRG categories where the ALOS has increased over the past three months. This allows clinicians to pinpoint areas that may need attention, and focus efforts on specific problems that will make a difference to the overall quality bottom line.