UGC 2006 - Boston, MAAbout UGC 2006 Register Today! Agenda Presentation Abstracts Training Schedule and Class Descriptions Call For Speakers View any of the streaming media webcasts below to find out how today's leading companies are accessing, manipulating and using their data to make better decisions! Healthcare  DI's healthcare solution allows LMHS to make decisions on data that they were never able to get to before.Product Demo  See a demo of the Dimensional Insight solution in action!Distribution  America's largest wine importer uses Diver to track and analyze the underlying details of their business.Publishing  Newspapers track advertising dollars, subscriptions, and highly targeted marketing campaigns.
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User Group Conference 2006 AbstractsAvera Health Plans Improves Financial Health Avera Health Plans uses The Diver Solution to capture medical claim utilization, high drug utilization, renewal rate setting, trends, disease identification, and for reporting to their fully insured and self insured groups. In addition, they are using the technology for setting benchmarks for health care groupings, episode treatment group identification and benchmarking. Diver allows users to quickly identify trends in utilization that can be used to educate groups and members how to lower health care costs. Diver has enabled a care coordination program and disease prevention programs that utilize the data to identify target populations for intervention. Avera started using Diver in 2003, and its financial health has improved ever since. This presentation will demonstrate how Avera's use of pharmacy and HCG/ETG Data Models has helped in moving Avera from a negative to a positive bottom line. About William O'Hara: Strategic Initiative Drives Physician Scorecarding in Diver Baptist Health South Florida is the largest not-for-profit health care organization in the region. Affiliates of the Baptist Health include Baptist Hospital of Miami, Baptist Children's Hospital, South Miami Hospital, Homestead Hospital, Mariners Hospital, Doctors Hospital and Baptist Cardiac & Vascular Institute. The organization has been the recipient of numerous awards and recognition, including six-time winners of "100 Best Companies to Work For" - Fortune magazine, and "The Top 25 Health System Quality Award" for outstanding quality measures, Total Benchmark Solution (2006). Baptist Health has taken a leadership role in creating a culture of quality in which patients' safety comes first - above all else. This initiative is the key driver for establishing processes and methods for the tracking and analysis of care quality across the organization. This session will provide an overview of Baptist Health's experience, from the driving force of the startegic initiative to the role that Diver plays in enabling management and analysts to track and measure performance through the use of physician scorecards. About Alicia d'Empaire: About Claudia Sibilly: BayCare Health System: Dashboards to replace endless columns of Excel formulas and manual updates For the past 5 years, BayCare Health System has been building its technical infrastructure to integrate the unique, disparate information systems and processes of its non-profit network of nine separate hospitals. The goal has been to establish a stronger, standardized and more effective partnership among the facilities and their regional support services. The Diver team is playing a pivotal role by helping to smooth this transition while reducing the workload of the clinical team members involved in the data gathering, indicator monitoring and productivity reporting processes. In this breakout session, Donette Cabrera Merkt will demonstrate how BayCare converted their existing manual MS Excel dashboards to a more timely, accurate and aesthetic dashboard in Diver. The project has freed-up close to a cumulative FTE in man-hours that were previously required to maintain and perform data entry from GE-IDX Imagecast Crystal Reports. With BayCare's GE-IDX production system currently receiving 10,000+ reporting requests daily while continuing to process the clinical imaging scheduling, orders and results, the movement of as much reporting as possible to Diver not only saves the users time and provides more flexible reporting, but also improves performance for the clinicians and patient care areas. The session will also include a demonstration of a daily productivity dashboard that refreshes automatically nightly from Kronos and Charge Detail files already generated in normal IS processing. This dashboard is replacing a 4-day manual process for productivity bi-weekly reporting currently in use at one hospital. About Donette Cabrera Merkt: Ms. Cabrera Merkt has extensive experience in individual hospital and corporate healthcare environments in the areas of information systems, contract analysis, modeling and reimbursement verification, charge master coordination, standardization and implementation. She has served as project manager or team leader in revenue cycle areas such as strategic rate analysis, product line standardization, revenue cycle indicator design and tracking, data integrity and revenue enhancement. As a Y2K facility coordinator Ms Cabrera Merkt became intimately familiar with the instruments and mechanisms for producing and transmitting data throughout hospitals as well as the frontline staff and processes impacting that data. She has developed Budget and Productivity software for hospitals as well implemented and trained the users on full decision support systems. She has trained leadership in various organizations on both the use of technical tools and the understanding of the data accessed by the tools to produce reports they can understand and defend with confidence. Prior Speaking engagements: University of South Florida, Accounting Circle Open House; March 2004 HFMA Annual National Institute, Baltimore, MD; June 25, 2003 The Customer Perspective Dallas-based ClubResorts is the world leader in delivering premier golf, private club, and resort experiences. Internationally, ClubResorts' affiliates own or operate nearly 170 golf courses, country clubs, private business and sports clubs, and resorts. This session presents examples of how analytical models utilizing enriched data helps ClubResorts to better understand, serve, market and manage the elusive Resort customer. Attendees will experience the challenges and successes that ClubResorts has experienced in analyzing their guests. The presenter will demonstrate, using real-world examples, how ClubResorts has been able to identify high-yield prospect groups, target cross-promotional opportunities to increase program response, and measure the effectiveness of media placement over time. About Lisa Phillips: From Timid Acceptance to Complete Dependence This presentation will take the audience through Georgia Crown's journey from dependence on paper reports through the rollout of Diver, and all they way to the point that Diver has become "the life blood" of the business. Georgia Crown is now providing its Suppliers with access to sales information via a DivePort web portal. This has brought to light the various requirements for supporting external users. Alan will illustrate the roadmap of the DivePort rollout, and discuss the experiences, including the "gotchas" that Georgia Crown encountered. About Alan Walker Bringing External Data Sources into Diver Global Berry Farms, the worlds largest grower/shipper of bush-berries, has used The Diver Solutions Visual Integrator to integrate disparate external data sources into Diver. They use these external data sources to analyze their business in several different areas:
In this breakout session, Erik will communicate the power Diver has to analyze information from disparate sources to give your company a competitive edge. That edge is the ability to utilize data that may be already available to you and your competitors. However, your competitors might not know what do to with these huge data sources. This valuable information is often overlooked, and Diver can easily convert all this data into a meaningful, dynamic, dive-able information solution. Participants will learn how to bring in external data sources through Visual Integrator. A hands-on demonstration of Global Berry's Visual Integrator applications will be shown, including examples of different information sources and how they are integrated and analyzed with Diver. Erik will also share how Global Berry is automating the process of collecting the external information, including the tools and common practices available today. About Erik Larsen: Delivering Customized Report Views with DivePort Green Ribbon Health (GRH) is part of the Medicare Health Support initiative, a program created to help Medicare beneficiaries better manage their health. GRH provides Medicare Health Support services in Florida, offering support to 20,000 invited Medicare fee-for-service beneficiaries. These beneficiaries live with diabetes and/or congestive heart failure among their existing conditions. In this session, Rick Schoppenhorst (GRH's Information Management Director) will describe the information delivery needs of the organization as they existed prior to implementing The Diver Solution. His presentation will explore the process through which GRH has been able to meet the needs through the integration and loading of data into Models, the creation of specialized markers, and the delivery of information via DivePort. Mr. Schoppenhorst will discuss the challenges GRH faced along the way and how they were able to resolve issues in conjunction with technical services provided by Dimensional Insight. The presentation will also illustrate some of the unique reporting and information views that are available through the DivePort portal. About Rick Schoppenhorst: Prior to joining GRH, Rick was employed by Humana for 27 years, the bulk of which was spent in an information management capacity. Mr. Schoppenhorst worked closely with the user communities to determine business needs and designed information delivery systems to meet those needs. He has worked with many information delivery tools / databases including Cognos, Oracle, Crystal Reports and Microsoft products. Functional Independence Measures (FIM) Scoring and Therapy Discipline Reporting for REHAB Patients LMHS runs 3 acute care hospitals with over 1,000 beds, physician offices, nursing homes and rehabilitation centers throughout Fort Myers and Cape Coral Florida. More than 5,700 staff, including 830 physicians and 2,500 volunteers and auxiliaries provide patient care. LMHS has won numerous awards and is ranked among the best hospitals in the nation for cardiac, orthopedic, strokes, and obstetrics. In this breakout session, Joe will describe how LMHS uses Pro-Diver to track Rehab patient results using the FIM scoring system at Admission and Discharge events. LMHS also reports Therapy Disciplines for Rehab patients through integration of a data source, UDS-PRO, for this subject area. A demonstration of these models and sample reports will be shown. About Joe Ziegler: About Lee Perez: An Enterprise DivePort Implementation Nobia is Europe's leading kitchen company, with manufacturing, marketing and sales of kitchen brands in numerous markets, mainly through their own kitchen studios and franchised showrooms. Diver usage has grown at Nobia since its first implementation in 1996, and so too has its adoption across the company's many business units. More recently, users across the enterprise have been introduced to Diver through DivePort. This breakout session will utilize a live DivePort demonstration to provide insight into corporate-wide usage of "The Diver Solution." Fourteen business units within Nobia, as well as customers and suppliers use the DivePort portal. Nobia runs The Diver Solution on the iSeries platform, has integrated a Windows server to run DivePort and is partly moving the Builder to a separate Windows server. This interesting, down-to-earth session and demonstration will illustrate how Nobia's DivePort portal has grown over time to encompass over 1,500 pages, and is continuing to grow all the time. About Conny Pettersson: Automation of Management Information and Analysis Sarasota Memorial Hospital (SMH) is an 826-bed regional healthcare center in southwest Florida, with more than 3,000 staff members and more than 1,000 volunteers. The hospital has won several awards for its use of technology, including a Computerworld Smithsonian Award from Microsoft Chairman Bill Gates, and the 2004 MS-HUG Hospital of the Year Award for its CPOE initiative. This session will illustrate how SMH has continued its technology innovation through its deployment of the The Diver Solution's DivePort portal to address a variety of information needs across the hospital system. Through a live demonstration, attendees will see how DivePort is being used today for productivity reporting, allowing financial, clinical and operational managers to receive current analysis instantly through a web-based portal interface. About Nora Lissy: |